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We bought our beige carpet before we had kids. Massive error. In the past six years it has had taken a hammering. Juice, food and two rounds of potty training later and Husband was convinced it was beyond saving but the Carpet Cleaning Kings at Carpet Bright UK suggested we give their cleaning services a try before we take drastic measures. Here's how we got on (plus there's a special discount for my lovely readers at the end so keep reading!)  Carpet Bright UK is a family run business with an expert team of carpet cleaning technicians across Surrey, Kent and South London. I was particularly keen to try out it's carpet cleaning service as all the products used are certified safe by the Asthma and Allergy Foundation. Little I suffers from asthma so it is incredibly important the cleaning products we use are suitable for her to be around. I hadn't realised just how important a clean carpet is for her asthma condition but Carpet Bright UK's eco-friendly products remove on average 94% of common household allergens from carpets. Brilliant. So just how bad was my carpet? Well as you can see above it was pretty grotty. We had a huge stain by the toy box which I think must be squash or juice, lots of random stains and the high traffic areas through from the kitchen and in front of the sofa were just... yuck.
There was also a really random stain underneath the sofa which we ascertained was from the two metal brackets which hold the sofa together plus a lot of chocolate trodden into the carpet...  Bizarre sofa bracket stain On a very sunny Monday morning Alvin from Carpet Bright UK came to have a go at transforming my carpets. He didn't seem phased at all by the stains and I was surprised how confident he was about the results we could get. After spraying the carpet with allergy friendly cleaning solution Alvin used a beast of a machine to pressure wash the carpets (this machine is proper, industrial size and is so big it stays outside). The beast literally forces water through your carpet to lift the dirt whilst simultaneous sucking it away. It is this suction which leaves the carpet relatively dry after cleaning so you can start using the room again in just a couple of hours.  The next phase was to use a magic scrubbing brush on the stained areas to further break up the dirt. Then the cleaning machine was back in action on these spots to banish the nasty stains forever! Top Alvin Tip: Don't try and treat bad stains with over the counter products - it actually makes the stain harder to fully remove!  Once the cleaning was done Alvin sprayed the carpet with a protection spray. This helps keep the dirt from soaking into the carpet so it is easier to keep it clean in the future. Alvin was such a pleasure to have in my home. He was super friendly and efficient and made it very easy to understand how the process worked.  When the clean was finished it was time to empty the water from the beast and I was quite shocked how grubby it was! All that dirt was in my carpets! Alvin said he as seen far, far worse which made me feel a little better!  I was amazed by how clean my carpets looked after Alvin had worked his magic. The huge juice stain (which was sticky so attracts even more dirt) is gone and all the smaller stains have disappeared.  Even the weird metal marks have been removed from under the sofa and overall the carpet looks so much better, especially the high traffic areas through to the kitchen and in front of the sofa. Husband could not believe the before and after photos and he now wants to get the rest of the house done! It is also brilliant knowing the whole process is safe for Little I's asthma. Overall a huge thumbs up for Carpet Bright UK from us!  If you would like to try out the Carpet Cleaning Kings from Carpet Bright UK for yourself you can get 10% off your clean + free PetCare protection by simply mentioning my blog when you book to qualify for your discount. Call 02030115590 7 days a week 9am - 9pm.
Our carpet was cleaned free of charge but all opinions are my own Linking up to #triedtested and #pocolo
21 Comments
26/1/2017 09:14:38 pm
Wow - that's quite a difference. Good luck with the rest of the house! And thanks for sharing with #PoCoLo 6/2/2017 09:17:00 pm
Yes i do agree that bad stains should not be tried or treated with the counter products, it really makes the stain harder to fully remove! I have experienced this issue. Thank you for sharing this! 14/2/2017 11:40:47 am
Wow! We have biege carpets and they have certainly taken a beating from the children. I'll have to take a look at this service
Tracey Wyatt
20/7/2018 07:47:05 am
I hired this company based on good reviews. The cleaner was polite and friendly. The time he signed in and out was 1 hour and 40 minutes to clean 4 rooms. During this time I sat in a room which did not need cleaning. I had to find him an extension lead, he asked me numerous questions, engaged me in conversation and took a personal phone call. The actual cleaning time was 50 minutes maximum. The 2 rooms which were dirty did not look any different once the carpets were dry. I sent customer services photos, but they told me they were stains and could not be removed, or it was a natural part of the cleaning process and once vacuumed they would disappear, which DID NOT work. I borrowed a friends basic home carpet cleaner to remove the dirt. I sent photos of after they had cleaned to show how dirty the carpets were and after I had cleaned to show the difference. I only requested 50% refund which I thought was more than fair but only then after many conversations emailing they said that they would have sent someone back to clean again, which was never mentioned in previous emails. They chose to ignore the fact that even though time the cleaner signed in and out was 1 hour 40 minutes which they said was plenty of time to clean 4 rooms, that the actual cleaning time was only 40-50 minutes as I had to find him an extension lead, he took a personal phone call and stood at the doorway of the room I was sitting in engaging me in conversation and asking numerous questions.I paid £144 for absolutely NOTHING. I am a widowed mother of one and struggling with money and the service I received was terrible. They just didn't care at all.
All About a Mummy
9/8/2018 10:48:23 pm
I am really sorry to hear you had such a negative experience Tracey. It sounds like the complete opposite of my experience unfortunately.
Simon East
9/8/2018 07:17:32 pm
I also got a poor service with two holes made in the carpet while addressing acrylic paint spots and rejection of responsibility from customer services. Like Tracey I chose them on the basis of the excellent reviews. However, I am almost certain now that they are not real - all 5-star and the nuances of grammar are all very similar. £138 for 1.5 hours inside the flat, a very superficial clean, plus free holes. Very poor show.
All about a Mummy
9/8/2018 10:53:06 pm
Hi Simon, I am really sorry to hear that you have also had a bad experience. I can assure you my review above is genuine and based on the service I received. My carpet cleaned up really well as you can see in the photos. I would never write a false review. After reading your review, we booked with this company. The guy that came to us was a miracle worker. He removed a stain from my carpet that had been there for 3 years. Funny thing is that I get my carpets cleaned yearly but first time I’ve used Carpet Bright UK and they were the only company to remove this stain. 100% recommend, thank you x
Sammie
13/4/2019 01:35:39 pm
I used Carpet Bright and they done such a great job of my carpets in my new home. I really couldn't believe the difference, there were quite a few stubborn stains from the previous owners and they managed to remove them all. I would definitely use them again and would 100% recommend them!!
Amber
6/6/2019 09:35:42 pm
Great recommendation & post! We've used them for the last 3 years and are always satisfied with their clean. 22/6/2019 01:24:23 pm
Area Rug Cleaning team can perform a wide range of cleaning services both for residences and businesses including: steaming, upholstered furniture cleaning carpet and rug cleaning, wood floor refurnishing and water damage repair. If you are not thrilled with the service experience you receive from us, we will return at no charge and no obligation and to take care of any area you feel needs additional attention. 2/7/2019 09:36:00 am
16/9/2020 06:07:59 pm
You have done an excellent job, i have seen your work and it seems like your team is highly trained in offering best cleaning services. 22/9/2020 03:51:05 pm
Best and most informative content for all those readers who need to know about professional carpet cleaners and their equipment how they work clean and protect their carpet from dust and damaging as my opinion the commercial places owners like office & restaurants who have big carpet flooring areas should hire carpet cleaning service once a month. 7/11/2020 10:32:02 am
Your carpets are filled with alot of stubborn dirt which doesn't comes out by simple washing method. You need to hire carpet cleaners as they have specialized way of cleaning for these type of fabrics. 13/11/2020 12:38:05 pm
Professional carpet cleaners can easily remove the tiny stains which makes carpet to look more dirty and ugly. Thus, they should be hired for any service regarding carpets. 16/11/2020 08:12:37 am
Your carpet need to be clean and odorless. To mainatin this, you should need an expert treatment for your carpet. And you can get this done perfectly from carpet cleaning services with the best result for your carpet. 20/11/2020 10:39:05 am
Professional and specialized cleaners clean carpets through special and well examined methods. They clean carpets and turn them into new condition. 5/1/2021 01:03:19 pm
Thanks for the wonderful share. Your article has proved your hard work and experience you have got in this field. Brilliant. I love it reading.
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23/4/2021 09:24:23 am
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Welcome!Artist, Baker and Blogger. Mum to my two beautiful, cheeky girls. Muddling my way through parenthood with equally cheeky Husband. 
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